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General Information - 27 May 2003

HRCOSA

The latest newsletter of the Human Resources Council of South Africa is now available for download (400kb Zipped File).

Official SADC (Southern African Development Community) Trade, Industry and Investment Review 2003

The Official SADC (Southern African Development Community) Trade, Industry and Investment Review 2003 is now available and fully accessible on the internet at www.sadcreview.com. The site contains updated detailed information on the Southern African Development Community, its 14 member states, and SADC development projects and programmes.

Country Estate for sale/development

The lovely Kambrook Estate in KwaZulu-Natal has recently entered the market. This superb estate offers:

  • 2 existing architect designed and built houses with the KZN Colonial theme
  • 4 bedrooms, spacious, open plan kitchen with sliding shut-off counter, low maintenance red brick and more
  • 3 undeveloped large building sites
  • Separate Country Estate
  • All the above can be held under separate titles
  • Situated in the heart of what experts have stated to be the best general trout fishing area in the Country
  • At the start of the Little Berg very close to the KZN Wildlife Resorts of Kamberg and Highmoor and an easy drive from Giants Castle Resort
  • Estate has its own large dam and borders the perennial Little Mooi River
  • Access all on tarred road only one and three quarter hours from Durban and four hours from Gauteng
  • Estate ready to be further developed with houses and, for instance, timeshare, syndication, letting out and so forth
  • Various options available to purchase of, for example, the entire Estate or alternatively one of the houses (with all its furnishings) together with the entire Country Estate and a vacant building site.
  • 24 hour security

More information and a 5-minute video presentation are available on their website www.kambrook.co.za, or contact Gavin Gow at (031) 5611011.

Cocktail Evening

The WCOB will be hosting a cocktail evening with Richard Downing, Chief Economist of SACOB on Thursday, 15 May 2003.

Richard will be discussing "The Impact of the strong Rand on the South African Economy", and booking is essential. For further details contact us.

Telkom to charge for unnecessary callouts

The maturing of the deregulated customer premises equipment (CPE) market in South Africa has guided Telkom's decision to introduce a levy that will be charged when its technicians are called out to attend to a fault that resides in the customer's private equipment and not the Telkom network.

From 1 May 2003, residential customers will be charged R114 for an unnecessary maintenance visit, while business customers will pay a R456 levy per unnecessary visit - both inclusive of VAT.

These charges will not apply to customers who have a maintenance service level agreement (SLA) with Telkom.

The private customer equipment refers to all equipment plugged into the Telkom telephone jack, including a telephone instrument, fax, modem, PABX system and others. This was deregulated through the Telecommunications Act of 1996, giving Telkom's customers the freedom to choose their CPE suppliers and equipment, along with the responsibility to maintain it themselves.

Telkom's Chief Sales and Marketing Officer, Pinky Moholi, explained that Telkom had included the unnecessary maintenance visit levy in its annual tariff filings with the Independent Communications Authority of South Africa (ICASA) for several years, but had held back on implementing it until the deregulated CPE market had sufficiently matured.

"We are satisfied that the deregulated CPE market is ready for the implementation of this levy. It has also become important for Telkom to recoup the costs it has been incurring through unnecessary dispatches," said Ms Moholi.
She urged Telkom's customers to check their equipment thoroughly before they request a site visit from a technician.

Telkom started informing its customers of the new levy in April, with additional information included in telephone accounts sent out this month.

HRCOSA

The latest newsletter of the Human Resources Council of South Africa is now available for download.

Conflict Resolution Training

Over the last ten years ACCORD has trained more than 7000 people in conflict resolution skills in South Africa, Burundi, Mauritius, Somalia, Nigeria, Zimbabwe, Tanzania and many other African countries. Until now, these were closed programmes for particular target groups such as political parties, government departments and corporate leadership.

From 2003, they have taken the decision to make this accumulated skill and experience available to individuals. Whether you are a conflict resolution practitioner, a government official, a corporate HR representative, or someone with a general interest in the field, you will find ACCORD's African approach to conflict management useful.

Their prospectus should tell you everything you need to know about their methodology, and how to apply for one of their conflict resolution courses. The year's first course will be run at ACCORD, in Durban, South Africa, from 20-22 May 2003.

For further information, or if you have any queries, please do not hesitate to contact them directly.

<<April 2003